Universal omnichannel experience.
Thanks to our patented solution we can sync a phone call with a seamless interactive online experience, i.e. live video, co-browsing, chat and tracking.
Talk with us and we will show you how Whisbi can improve your sales!
Talk with us!
Whisbi One-to-One video chat
Boost and increase your sales
Better monetize your web visitors while reducing abandonment, boost cross-selling and up-selling. Increase your sales teams productivity in any physical touchpoint with human engagement 100% online.
Discover how
Watch the stories of our favorite pioneers
Toyota
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Fiat
How to increase online sales leads in Automotive
Vodafone
How to increase online sales in Telco with virtual showroom
Media Markt
Increase Electronics & Appliance online sales with virtual showroom
Key BENEFITS
Revolutionary customer experience
Enhance online customer experience through live video communication and personalized assistance in real-time.
Higher sales and conversion rates
Better monetize web visits and online leads, boost cross selling and up selling and retail stores productivity.
Universal & flexible
It doesn’t matter where your customers are, whether they are on the streets, at home or in the office. All they need is an internet-enabled device of any kind.
100% cloud based
Made easy for your customers with no need to login, download, or install anything. There are no camera, speaker or microphone requirements for them to interactive with the sales rep.
Key FEATURES
Easy and quick to start
An interactive omnichannel experience automatically activated in less than 5 seconds by clicking on your Call-to-Action button.
Advanced customization
A personalized design and on-site implementation contingent on your business needs. Give your customers a fully branded experience.
Full tracking
Tracking & Reporting with our powerful Whisbi Deck for better sales performance plus ROI control through the entire customer journey.
Customer satisfaction survey
Customers are encouraged to provide feedback about their experience after the session, providing valuable information to improve performance.
Business impact
Form
1-2%
Phone
7-8%
Whisbi
15-30%
conversion rate
Store
15-30%
Chat
2-4%
x2Cross-selling
x2Average order value
90%Customer satisfaction
How does it work?
Engaging Call-to-Action
As potential online customers are browsing on your site they are invited to connect with your sales representatives thanks to a clearly visible Call-to-Action button.
200% more engaging than traditional chat
Effective lead capture
Customers may leave their contact information to request an immediate callback or book an appointement for a live showroom demonstration.
A toll-free number may also be provided.
Alternatively customers can book an appointment for the live video showroom experience. This prevents losing leads that don’t have time at that moment.
The sales rep greets your customers.
Your customers is immediately connected to your sales representative in the showroom.
As part of the personal interaction the customer can connect with the sales person via video and voice communication.
Real Time video
With one click the sales rep connects the camera of a smartphone or an external camera.
The sales rep is showcasing the vehicles in real time to the customer via camera and voice.
Show your products with
multi-cameras
Let your online customers see your products in all their dimensions, literally through the eyes of your company representatives using a smartphone, or other digital, camera. The online shopping experience has never been this realistic or powerful.
Teleport your online customers to where your products are
With one click they are virtually connected to any live showroom, contact center or store.
Bridging E-commerce and Retail like never before
Your online store
Your retail store
Tracking & reporting.
Track the entire customer journey
Our powerful Tracking & Reporting tool, the Whisbi Deck, lets you track the entire customer journey from click-through to interaction and closed sales.
You gain a better understanding of your customers´ behavior and collect key insights such as: where your online customers are coming from (e.g. which online sources, web pages and campaings are driving more traffic and sales; which devices are used prior to reaching out to your company etc.)
Tracking your sales conversion rates in real time helps you optimize your commercial operations and establish better ROI control of your sales and online marketing budget.
You can evaluate and compare the individual performance of your sales team, which helps you identify potential room for improvement or set up a realistic incentive system.
Want to know more
Tell us a bit about yourself and we'll be in touch right away for a live demo of Whisbi's solution
Awards and Recognitions
